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COMPUTERS, INTERNET, TECHNOLOGY

BUSINESS WEBSITE TIPS. Check your site everyday to ensure it's available; Add something no less frequently than weekly; periodically check all links. Websites come and go and "dead links" are irritating to your visitors.
GOT XP? Be sure and download Microsoft's neatest utility (Powertoys). It's the same as that used in previous operating systems and very handy. Get it free at http://microsoft.com/windowsxp/pro/downloads/powertoys.asp.
BACKUP! We keep reminding you of this because of its importance. Backup your important data. One choice is to use an online backup service. Check out http://www.backup.com and http://www.virtualbackup.com. These services are fairly inexpensive and great insurance.

SEARCH ENGINES. There are hundreds available but here is searchenginewatch' current listing (4/99) of the largest and most useful.

AltaVista http://www.altavista.com/
Ask Jeeves http://www.askjeeves.com/
AOL NetFind http://www.aol.com/netfind/
Direct Hit http://www.directhit.com/
Excite http://www.excite.com/

Go http://beta.go.com/
Google http://www.google.com/
GoTo http://www.goto.com/
HotBot http://www.hotbot.com/
Inktomi http://www.inktomi.com/
Infoseek http://www.infoseek.com/
LookSmart http://www.looksmart.com/
Lycos http://www.lycos.com/
MSN (Microsoft) http://www.msn.com/
Northern Light http://www.northernlight.com
Search.com http://www.search.com/
Snap http://www.snap.com/
WebCrawler http://www.webcrawler.com/
Yahoo http://www.yahoo.com/

A CLEVER UTILITY. Coloristic is a free utility that magnifies the area of the screen surrounding the current mouse position. It will also display the color value for the pixel that is exactly under the mouse position and allow you to copy that color value to the clipboard. Get it at http://www.bubblepop.com/coloristic/index.html
PRINTING MAILING LABELS. Many of us only need to print one label at a time and using the same page of labels more than once in a laser printer can cause the remaining labels to detach and possibly damage the printer. Avoid this problem by using only *good* quality laser labels (I use Avery) and wait at least 10-minutes between uses.
COMPUTER TIP. Let me again remind everyone that e-mail attachments received from anyone you don’t know should not be opened – it’s a good way to get a computer virus.

TELEPHONE CAUTION: Ensure that your ISP does not utilize "roll-over" telephone exchanges that are outside free calling area. For example a roll-over exchange might be one that is in your "extended call" area and subject to additional "local" charges. Heed our previous warnings: Carefully check every telephone bill.

SETTING MONITOR RESOLUTION. There are not too many small business owners who don't spend considerable time in front of their computer monitors! Setting the monitor's resolution is important in order to reduce eye strain. Here are the recommended resolution settings for the most popular monitor sizes:

14-in: 640 x 480; 15-in: 1024 x 768; 17-in: 1024 x 768; 19-in: 1280 x 1024; 21-in: 1280 x 1024

FREE e-MAIL. Try Yahoo for a free e-mail account. (http://www.yahoo.com). Sign up is quick and easy and the e-mail interface is excellent.
BACKUP NOW! Remember us telling you about the importance of computer backups? Hopefully you are all making backups of critical information but how many of you are also keeping an OFF-SITE backup copy? Do it now, folks. I just heard a terrible story about a fire in which a small business lost all their data which essentially put them out of business. What would be the effect on your business if you lost ALL your computer files? Think about it.  
MICROSOFT APPLICATION HELP. Got a question about some Microsoft sottware? Ever try to find the phone number? Here is some help - a listing of tele numbers for various popular Microsoft applications. (I can't guess how long you will have to wait!). Unless noted the area code and prefix is (425) 635

Excel 7070; Money 7131; Bookshelf 7172; Office 7056; PowerPoint 7145; Project 7155
Publisher 7140; Schedule+ 7049; Word 462-9673; Works 7130

LOOKING FOR AN ISP? Considering your own website and need a good ISP? There are so many, the choice can be tough. Get some help with your choice at http://www.webhostlist.com. A neat resource.
INTERNET DOMAINS. Many of you have Internet sites (good!) with your own domain. Check with the Internic (http://rs.internic.net/) using Whois search to determine who the administrative contact is. Is should be you! If not, get it changed immediately. In the event you ever have a problem with your ISP and need to switch your domain to another provider, the process will be much easier.
NEED BATTERIES? Here is a one-stop shop for notebook, cellular phone, radio, camcorder batteries. 1 800 Batteries or www.1800Batteries.com
FILE NAMING HINT. After a while various folders get quite large with many files making it necessary to scroll to find what you're looking for. If you have a couple of favorites (like "TODO"), rename them starting with the underline (_) character. That way those files will appear first in the list making them easy to find.
"404 Error." This is the error message returned if a link is bad or incorrect in your website and can cause you to lose a visitor. I recently was made aware of a very clever way to solve this problem. When the fix is implemented, clicking on a bad link will return a page of your choice instead of the useless "404 Error" message. Here is what to do: Find the file named ".htaccess" which is located in the root directory of your website (get there via ftp). Edit the file to add the following line: ErrorDocument 404 http://www.yourdomain.com/404.cfm. "404.cfm" is a new html page that can be anything you like. To see what I did, go to my site at http://www.isquare.com. Now, change the URL to read http://www.isquare.com/xyz.htm. "xyz.htm" does not exist so you will be taken to my "404.cfm" page.
INTERNET STATISTIC. A Better Business Bureau study has determined that the average price limit at which respondents would be uncomfortable purchasing an item on the Web is $1,500. [Higher than I would have thought ... ed]
WHO'S LINKED TO YOUR SITE? Here is a repeat (by demand) of a popular hint. Find out who is linked to your website by using Alta-Vista with the following search string: +link:http://www.yoursite.com -url:http://www.yoursite.com
DON'T BUY A FAX MACHINE! JFAX.COM is a better alternative. For $12.50/montlh you get a telephone line (regular or toll-free) to which all your fax'es will be sent. They will be intercepted by jfax and sent to you via e-mail. You read the fax with their free software. It's great. Check them out at http://www.jfax.com  They also have "jfaxsend" which allows you to send to a fax machine via an e-mail message. Very handy. Very economical.
CHECK YOUR WEBSITE. You have built your website. Now how do you check to ensure everything "works?" Like links, e-mail addresses, etc. Check out http://www.greenpac.com, for a fantastic (free for small sites) service. Their Inspector Web will find broken links, bad e-mail addresses, overly large image files, missing and incorrect image sixes, SSI errors (if you don't know what SSI stands for then you have nothing to worry about!), and more. Highly recommended. 
LOOKING FOR AN INTERNET PROVIDER? The most in-depth directory is located at http://thelist.internet.com. Results are searchable by country, state, or area code. 
MICROSOFT OFFICE 97 USERS. If you have not already done so, download Service Release 1Patch that upgrades many Office 97 files and takes care of a few bugs. You can check to determine if you already have the patch by checking Help, then About in Word97. If the patch is installed, you will see the words, "Microsoft Word97 SR-1." The download site is http://www.microsoft.com/Office/Office97/ServiceRelease/?prev=111111 
SEARCHING THE INTERNET. Searching for information on the Internet can be a daunting task. In fact, just determining what search engine to use is complex. Here is a listing of the best along with who does what best. The list is divided into general searching and people/business searching. If you are looking for something or someone and don't find it with the first search site you try, go to another. Each site's database is unique. For general searching: 

AltaVista. www.altavista.digital.com
Excite. www.excite.com
HotBot. www.hotbot.com
Infoseek. www.infoseek.com
Lycos. www.lycos.com
Metacrawler. Www.metacrawler. An excellent metasearch engine
OpenText. www.opentext.net
PlanetSearch. www.planetsearch.com
ProFusion. Www.designlab.ukans.edu/profusion/. Simultaneously search 9 search sites.
Search.com. www.search.com
WebCrawler. www.webcrawler.com
Yahoo. www.yahoo.com. Still the best - period.

For people/business searching: 

Bigfoot. www.bigfoot.com. Searches white pages and e-mail data.
BigBook. www.bigbook.com. The best for finding businesses.
Four11. www.four11.com. The best for finding people. (Owned by Yahoo)
Switchboard. www.switchboard.com. 
Worldpages. www.worldpages.com. Use this site when looking for someone in another country. 

INTERESTING STATISTIC. The five websites with the most traffic (currently) are, in order: Yahoo, Netscape, Microsoft, Excite, AOL. 
SEARCHING FOR INFO ON THE INTERNET?. If you think the big search engines are all that's available, take a look at http://www.internets.com for links to hundreds of major databases. This is a fantastic resource. 
VIRUS! This word is bound to get your attention! However be advised that most virus warnings are not warranted and in spite of the hundreds of reported viruses, very few of us ever "get" one. When you read about a virus warning, check to see if the virus is real by visiting http://ciac.llnl.gov/ciac/CIACHoaxes.html which provides a detailed listing of all virus hoaxes and an explanation of each. 
E-MAIL BACKUP. Don't forget to backup your e-mail mailboxes! For Eudora users, save the files with TOC and MBX extensions. (Each mailbox is comprised of one each of these file extensions). 
Y2K CAUTION. The potential problems associated with computers that are not Year 2000 compliant are getting a lot of attention and they should be. It's going to be a mess. As a small business owner, here are a few items to consider to help keep your business running smoothly:  

1. Contact your suppliers to ensure they will be able to ship your orders even in the event their computers fail due to Y2K problems.  

2. Call your payroll processing service to ensure they are Y2K compliant.  

3. Ask your security system supplier if your installation is Y2K compliant.  

4. Determine if your cash register (and other point of sale equipment) will operate properly after 12/31/99.  

5. Check to ensure that your business liability insurance policy will cover any losses due to Y2K-related problems. Don't take this lightly, there are going to be a lot of law suits over Y2K-related problems.  

6. Ensure that your computer hardware and all software are Y2Kcompliant.  

7. Check with your merchant card account provider to ensure Y2K compliance.

UPS WEBSITE CAUTION. When using the UPS website (www.ups.com) to determine shipping costs, be advised that the amounts returned are for a customer with a UPS account - shipping costs for those without an account are somewhat higher! 
LOOKING FOR A GRAPHIC? Check out "WebSeer" at http://webseer.cs.uchicago.edu/ 
CHECK YOUR WEBSITE: Ever wonder how your website looks on different browsers? Go to http://www.cast.org/bobby which allows you to input your site URL and will return comments specific to problems you might have with Netscape (various versions), Explorer (various versions), Mosiac, Lynx, AOL (Mac and PC). Give it a try - you will be amazed at the results. 
FORGET A URL? In Netscape, type "about:globalhistory" (without the quotes) in the LOCATION box and a listing of every site visited in recent history will be displayed. 
E-MAIL BACKUP. Don't forget to backup your e-mail mailboxes! For Eudora users, save the files with TOC and MBX extensions. (Each mailbox is comprised of one each of these file extensions). 
CHECK OUT IF A VIRUS WARNING is a hoax or real by visiting http://ciac.llnl.gov/ciac/CIACHoaxes.html 
BACKING UP YOUR COMPUTER DATA. Here is a tip worth its weight in gold: Be sure to TEST your backups by attempting to recover one of the saved files. Better you find out it doesn't work now! 
STATISTIC. Just in case you think the WWW appeals just to companies with national ambitions, how about this study: According to Hambrecht & Quist Group (NYSE: HMQ) LOCAL ad revenue on the Internet will exceed half a billion dollars in the year 2000. 
ON-LINE DIRECTORY. Finding people and businesses: Check out these two fantastic search sites: http://www.switchboard.com and http://www.Four11.com 
ISDN. What we all want! Check Microsoft's page at http://www.microsoft.com/windows/getisdn which contains a variety of ISDN related information. This site also lets you place an order for ISDN service. Microsoft then sends the order to your local telephone company along with all the required installation information. But you better understand your telephone company's ISDN rate structure before taking advantage of this service. 
HTML INFORMATION. One of the best sites we've found for HTML tag descriptions is at http://www.woodhill.co.uk/html/html.htm 
SPECIAL EFFECTS FOR YOUR WEBSITE? Check out this site: http://www.nashville.net/~carl/htmlguide/index.html 
COMPUTER VENDOR URL's. Looking for the URL of a computer hardware or software vendor? Check out this page: http://www.cyberenet.net/%7Emms/vendlnk.htm 
WEB SITE REGISTRATION. We frequently get asked for the best way to register a new website with the various search engines. There are many websites offering this service and one of the best is found at http://www.mmgco.com/top100.html. They offer both do-it-yourself for free and various payment options for them to do it for you. 
WEBPAGE DESIGN TIP. Use a META tag to automatically direct a user to a new page after a predetermined number of seconds. Say a certain page is currentpage.htm and you want your users to be taken to nextpage.htm after 3 seconds. Use the following tag in currentpage.htm: 

META http-equiv="refresh" content="3;URL=nextpage.htm"> 

The "3" is the delay in seconds and don't forget the <META> tag goes within the <head> tags.

NEWSGROUPS are a fantastic source of information. The problem is that many Internet providers (ISP's) do not provide all the newsgroups available (over 15,000) due to limitations in bandwidth and other reasons. However, check out http://sunsite.unc.edu/usenet-i/search.html for a database of ALL existing newsgroups. 
LOOKING FOR A INTERNET SERVICES PROVIDER (ISP)? Check out http://www.thelist.com for a searchable index of thousands of ISP's. You may search by state or area code. Listings include rates, services provided and contact information. 
WHO'S LINKED TO YOUR SITE? By popular demand, we're repeating this very useful tip. To find the URL's of all the sites who are linked to your site, go to Alta Vista at http://www.altavista.digital.com and in the search box, type: link:http://www.yourdomain.com 
WHAT SEARCH ENGINES HAVE YOUR SITE LISTED? Visit http://www.did-it.com and take them up on their free offer. 
WIN95 TIP. Be safe ... make an Emergency Recovery Disk (ERD). Use a hidden program on the WIN96 CD-ROM. Find erd.exe in the \other\misc\edu folder and execute the file to generate the ERD disk. (Format a disk with the system files included to use for this). 
WINDOW 95 TIP. Don't forget the "registry," that magic file that, if corrupted, can make it impossible to get up and running. To be save, keep a backup. It's easy to do. Here are the steps: 

1. Select Start, then Run, 
2. Type REGEDIT to open the registry editor 
3. Pull down the Registry menu and choose Export Registry File 
4. Navigate to where you'd like to store the backup file, type in a name for the file, select All under Export range 
5. Click Save 
6. To be safe, also place this file onto a floppy disk.

EUDORA USERS. A while back we told you how to backup your mailboxes. This procedure does NOT backup your Address Book entries! For this you need to backup the file called "nndbase.txt" located in the main Eudora directory.
YEAR2000. You don't think this will be a serious problem? The IRS has identified 100 MILLION lines of code that must be changed to fix Y2K problems and they are just now getting started on the fixes - with only 300 programmers! 
BACKUP YOUR DATA. This can't really be stressed enough but even if you do backup your documents regularly don't forget some other data that, if lost, could be quite inconvenient - namely, e-mail mailboxes, address books and setup information for your various applications. 
WEB DESIGN TOOL Need to figure out what a specific color is on your screen so you may use it in a webpage? There is a terrific little utility called "Coloristic" that will display (in hex, decimal, or html format [#xxyyzz]) the color appearing under the tip of your cursor! It's VERY handy. It's only a few Kb in size. Get it at http://www.bubblepop.com/coloristic/index.html.
X2 MODEM CAUTION. It sounds good. 56K transfer! Needless to say you must ensure that your ISP can support X2 technology but this alone is not enough to ensure rates anywhere close to 56K. Whether or not you will actually achieve these rates is also a function of the telephone lines between you and your ISP. In many cases, a new 56K modem will only achieve 33K rates and you have wasted your $200. To make matters worse the telephone company probably cannot tell you in advance if your modem will work. So, the lesson here is to ensure that any X2 modem you purchase is returnable! 
BATTERIES. We need 'em for everything - cellular phones, portable phones, laptops, digital cameras, etc. A great source is 1-800-Batteries. (1 800 228 8374). On the web at www.800Batteries.com

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