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The
Small
Business Advisor
Newsletter for March,
2001
Check out The Small
Business Advisor website at http://www.isquare.com. Visit our advertisers
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CONTENTS
Notes, tips, etc
Saving Money
Improve you Website
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NOTES/TIPS/etc
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FREE SHIPPING MATERIALS. A lot of small business folks don't know that
they can get Free shipping materials (envelopes, boxes of assorted sizes,
etc.) from the USPS when shipping via Priority Mail. You can even order
on-line at http://supplies.usps.gov. The supplies will be sent to you
at no extra charge. You can also order by calling 1-800-222-1811. We save
a lot of money by using these free materials and hope this info will be
helpful to others. (Thanks to subscribers Phil and Clara McKinney for
this great reminder!)
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WRITING A BUSINESS PLAN? Check out The Ernst & Young Business
Plan Guide. John Wiley & Sons (ISBN 0471510068). Very handy.
Step by-step procedure for preparing your plan and a useful sample
plan to give you ideas. The book also describes why certain information
should be included in your plan. $14.95.
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MARKETING. Looking for a publication to advertise your product or service?
Visit your library and ask the reference desk for a copy of Burrelles
Media Directory of Magazines and Newsletters. Very, very useful and powerful
reference.
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MARKETING, CONTINUED. If your service or products are targeted to your
local geographical area check out advertising on local cable TV channels.
You can get some excellent coverage for very low cost.
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WEBSITES YOU NEED TO KNOW ABOUT. Here are some outstanding websites that
should be in your favorites listing:
The Digital Daily,
http://www.irs.gov. Tax info and forms to download.
Xdrive, http://www.xdrive.com. Online data storage; 100M for free.
Expertcity.com, http://www.expertcity.com. Online computer help for a
few dollars.
Britannica.com, http://www.britannica.com. The name says it all. Looking
for info?
Google, http://www.google.com. The best search engine. Period.
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The Internet Marketing Center, http://www.marketingtips.com/t.cgi/7115
Marketing tips, strategies, and secrets for internet marketing, online
advertising and website promotion that will skyrocket your small, medium
or home based business profits through the roof.
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SAVING MONEY FOR YOUR BUSINESS
by Robert Sullivan
(Partially excerpted from The Small Business Start-Up Guide)
Consider this listing
of ideas for saving money while operating your business. Remember that
every dollar saved goes right to the bottom line!
* Negotiate EVERYthing,
including services. You can frequently purchase at a discount by merely
asking. Always request a discount if you pay in cash or if you intend
to pay within 5-10 days.
* Shop by mail order
when applicable ... it is frequently economical and convenient. Use a
credit card for your mail order purchases. The credit card company will
assist you if you have a problem with the mail order firm whereas you
have little recourse if you pay by check.
* Shop and compare
for all your needs. This is especially true if you are in the manufacturing
business where prices for goods can vary widely. Don't get locked into
a single vendor. For example, if you have been purchasing office supplies
from the same supplier for a few months, put your normal order up for
bid with their competitors...it is likely you will do better. Of course,
there are intangibles to consider such as service, quality and convenience
in your decision to switch suppliers.
* Use the Internet
to research prices for products and services. Most of the major search
engines have links to "shopping' directories broken down by product
types. Also check out specific shopping sites such as
http://www.shopping.com/
http://www.compare.net/
http://www.bottomdollar.com/
http://www.roboshopper.com/
http://www.shopfind.com/
http://www.mysimon.com/
http://www.jango.com/
* Toll free calling
can add up to significant telephone service savings. Numerous vendors
and suppliers have toll-free 800 numbers that may not be widely advertised.
Don't purchase an expensive "800 directory" from one of the
long distance carriers. A more economical way to check on the availability
of an 800 number is to simply dial (800) 555-1212 for the "800"
operator, who will have listings for all carriers. Another alternative
is to use the Internet to search for 800 numbers.
* Keep a close watch
on energy consumption. Auto-setback thermostats and automatic light switches
can be used to conserve energy at low cost. Both of these items can quickly
pay for themselves in energy savings.
* Use FAX or E-mail
instead of mail. This way you save postage, envelope, paper, mailing time
and get instant delivery. Transmit in the evenings or on weekends for
reduced telephone rates and even more savings.
* Barter, if possible.
It can work under the right circumstances.
* Shop for the best
telephone service. Services AND rates vary considerably and a little investigation
can bring big savings. Use the Internet to search and compare pricing.
Visit informative sites such as http://www.telephone.com.
* Monitor telephone
usage and office supplies (including the postage meter, if used). Tele-phones
and office supplies are often misused (usually unknowingly) and considerable
savings are possible by being diligent. You, the owner, are the person
most concerned with savings, and so it is up to you to keep an eye on
ALL expenses.
* Buy used or reconditioned.
Tremendous saving is possible by purchasing used equipment, furniture,
tools, and other business related items. Check local want ads, auctions
(don't forget Internet auctions!), business close-outs, and Internet buy/sell
listings for great savings. Remember that no warranties will apply so
be on your toes and do your homework. Know what to look for, make sure
you know what you are buying and know the items actual ("street")
cost. You are in a better negotiating position with this information.
* Plan shipping or
mailings to avoid overnight or second day delivery that is MUCH more ex-pensive
than alternate methods. If you must ship overnight check the various carriers
as well as the post office for the best rates. Use internet sites to compare:
http://www.ups.com/
http://www.usps.gov/
http://www.fedex.com/
or visit http://www.smartship.com to compare all the major carriers.
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HAVE YOU LOOKED AT A NEWSPAPER LATELY?
by Bob McElwain
(We receive lot of
articles about improving your website but this one really stands out as
one with excellent, practical advice. Ed)
No, I didn't ask
if you had read a newspaper lately. I asked if you have looked at one.
Closely. Have you examined one with care? If you take a good look at the
front page, here is what you will find.
It's A Work Of Art
The main headline
can be read at a glance, even when located on a newsstand quite some distance
away. It grabs attention hard. It often draws you toward the rack, at
least close enough to read the subheadline. And, as often as not, just
as millions do every day, you buy a copy to read the related article.
Does the creation
of the headline for your site matter less than that of creating one for
a newspaper?
Other Headlines Matter
In putting together
the first page of a newspaper, the major task is to pull from the day's
stories those most likely to interest readers. Only those with maximum
appeal are selected. And the headline for each is crafted with extreme
care. The object is to have at least one that grabs the attention of any
reader. The best are used in the first fold, the part that shows in the
newsstand.
Do you have at least
one subheadline that grabs the attention of most visitors? Have you a
couple others in the first screen that loads?
Formatting
The amount of space
given to the text of each article on the front page varies. Such decisions
need to be handled with care, for space is limited. If one chooses to
run too much text in a given article, another may need to be removed to
an inner page, which subtracts that headline from the front page.
While a web page
has no fixed limit, visitors will not scroll down indefinitely. Thus formatting
matters here as well. Include those elements most likely to be of interest
to your target as close to the top of the page as possible. And each needs
an attention grabbing headline.
Teasers
Newspapers generate
profits from advertising. Yet you will not see an ad on the front page
of any major daily. Instead, all is headlines, followed by the beginnings
of the story. Photos are used sparingly on the front page, for headlines
and content are generally the better draw.
Further the article
begins with the most important story elements. What is presented ends
with a teaser. This is the first part of a sentence, laden with emotion,
that seeks to compel you to turn to an inner page. For it is on the inner
pages you will find the ads that generate the profits.
An example often
used is to end with, "The officer drew his pistol, cocked it, crouched
down, then ... (Cont on page 23)
The Site Parallel
I don't want to get
carried away with this. There are differences between the front page of
a newspaper and your home page. Still, your best benefit needs to be featured
in the page headline. And subheadings should define others. The text is
always benefit loaded and has but one purpose: To draw your visitor deeper
into the site.
Another Parallel
Newspapers are written
for people in a hurry. So is a website. Thus the pattern of turning to
an inner page to finish an article begun on the first page, compares in
some ways to clicking off your home page to another for further information.
Then clicking back.
And Another
If your home page
is cluttered with graphics and/or ads, ponder some before deciding to
leave them. The front page of a newspaper is all about easy reading and
drawing people into inner pages. There are no ads and photos are minimal.
This is a great formula for your home page as well.
Inner Pages
As with a newspaper,
you fire your biggest guns on your home page. Thus your inner pages will
have to make do with lesser benefits, unless a neat way can be found to
restate the originals. Newspapers to a very good job with their inner
pages. We would all do well to follow suit.
Print And Competition
Competition in the
print media is awesome. Of all forms, newspapers seem to face the greatest
challenge. All find it difficult to make profits. And indirect competition
through books and magazines adds to woes. Television steals newspaper
readers by the millions.
Publishers struggle
with this burden every day. They must continue to beat the competition
or go broke. There is no option but to seek to put out a better paper
today than was produced yesterday.
Is The Web Less Competitive?
There are some who
would argue it is less competitive, but I'm not one of them. With the
flood of existing business expanding to the Web, I feel competition is
increasing at an awesome and increasing rate. And I see no end in sight.
As webmasters, though,
we do have one distinct advantage over newspapers - We don't have to do
it every day. A newspaper is history tomorrow. We hope our websites have
a somewhat longer span. On the other hand, we best get it right, and make
some changes now and then to keep it that way.
Every time I see
a newspaper headline that grabs at me, it reminds of my website. Mentally
I begin yet another review of my headlines, content and format. I continue
to learn a lot from newspapers about grabbing and holding attention. It
might work for you as well.
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