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The
Small
Business Advisor
Newsletter for March,
2000
CONTENTS
Notes,
tips, etc
Why I Can't Start A Business!
Book review
The $1,000,000 Idea
NOTES/TIPS/etc
CUSTOMER SERVICE.
Is your "little" business growing to the point where you need assistance
with customer service? Visit Net Effect Systems at http://www.neteffect.com.
They provide an online customer response service using "live" agents.
The service is scaleable and can be tailored to your specific requirements.
Also visit http://www.liveperson.com and for a very inexpensive solution,
http://www.sessio.com.
FAVORITE SITE
for travel: http://www.biztravel.com.
CAUTION! Read
the privacy information on any website that asks you to register. If
you don't you might end up with a LOT of unsolicited e-mail, fax, etc.
For example, read the privacy page on http://www.cnbc.com and you might
reconsider "registering" for their personalized stock ticker.
QUICK TAX TIPS:
(1) Hire your children. You can pay them up to $4250, take a deduction
and they pay no taxes. (2) If you're self -employed you can write off
60% of your health insurance for you and your family. As always, check
with your tax advisor for details.
FREE resource:
The Small Business Resource Guide - CD 2000 (developed by the IRS and
SBA) provides critical tax information to small businesses including
forms, instructions, and publications. The CD also provides valuable
business information from a variety of government agencies, non-profit
organizations, and educational institutions. Also included is essential
startup information needed by new small businesses in order to be successful.
Order by calling (800) 829-3676 orvisiting http://www.irs.gov/bus_info/sm_bus/smbus-cd.html.
TRAVEL WEBSITES:
Expedia: www.expedia.com
AOL Travel: www.aol.com/webcenters/travel
Travelocity.com: www.travelocity.com
WEB STATISTICS:
37% of all small businesses now have a web presence; European internet
sales is estimated to be $2Trillion by 2002 and $8Billion in Latin America
by 2003.
SMALL BUSINESS
TAX EDUCATION PROGRAM is a cooperative effort between the IRS and local
organizations to provide business tax education to the small and home-based
business owner. Visit http://www.isquare.com/ and click on TAX ADVICE
for details (look for the "NEW" graphic).
TAX TIDBIT. If
you pay an independent contractor more than $600 you must issue a 1099
by Jan 31 to the recipient and by Feb 28 to the IRS.
The Internet Marketing
Center, http://www.marketingtips.com/t.cgi/7115 Marketing tips, strategies,
and secrets for internet marketing, online advertising and website promotion
that will skyrocket your small, medium or home based business profits
through the roof.
WHY I CAN'T START
A BUSINESS (or … There MUST be some reason!)
by Robert Sullivan
It is amazing how
many people I talk with that want to start a small or home based business
for any number of reasons - extra income, new challenge, about to be "downsized,"
retired and looking for something to do, got a great idea! Considering
how many new businesses startup each day I'm equally amazed a how many
of these folks come up with a reason(s) not to start their business!
Considering how
exciting, satisfying and profitable a small business can be I want to
address some of these "excuses" in the hopes that a few more of you
will take the plunge into the fantastic world of small business!
I DON'T HAVE THE
TIME
Sure you do. Budget accordingly. You are going to have to give up something
in the short term for longer term success. Lay off a bit of television,
get up 30-minutes earlier each morning and work on your "plan," etc.
It's amazing how much you can accomplish by spending a few minutes each
day.
I DON'T HAVE THE
MONEY
You may not need very much to get started. Start slowly and in conjunction
with present employment. Start your business by working evenings and
weekends while keeping your present job as long as practicable. This
way, if the business does not meet your expectations, you have not incurred
debt and will still have a job!
However, in many
instances outside funding will be required depending on the nature of
the business. For example, expensive equipment or initial stock may
be required. When determining your financing needs, remember that nearly
everyone underestimates what is required so be careful and do your planning
accordingly. And of course, don't forget to factor in contingency ...sickness,
bad weather, equipment breakdown, etc. Anything that increases the time
line to profits! Best you figure on a year before you see a profit.
There are two
major forms of business financing.
* DEBT FINANCING.
This simply means you get a loan from someone or somewhere and go into
debt! You are obligated to repay the money.
* EQUITY FINANCING.
This involves "selling" a portion of your company to an outside investor.
You have no obligation to repay the funds. In general, venture capital
firms provide this type of funding.
The fact is, 99.99%
of all small businesses will utilize debt fi
nancing since most
"equity lenders" (venture capital companies) are interested in lending
large amounts of money, generally a million dollars or more. We will only
consider sources for obtaining debt financing for your venture.
For those of you
interested in equity financing (venture capital), here are some suggestions
for locating possible sources:
Check the yellow
pages under "venture capital companies."
Check out http://www.vcworld.com,
Venture Capital World Online. They provide a direct database link between
investors searching for opportunities and entrepreneurs in need of venture
capital.
Check with the
National Venture Capital Association in Arlington, VA at 703 528 4370.
SOURCES FOR DEBT
FINANCING
1. YOURSELF! (Savings)
You are your own best "lender" if you have the savings. This approach
can be quick and easy.
CAUTION: ensure
you have adequate savings for both the business and other life contingencies.
2. FRIENDS and
RELATIVES. If they believe in you and your idea, friends and relatives
are sometime willing to fund you. Choose this route with care and ensure
you execute a formal loan document stating loan terms (interest, terms
of repayment).
CAUTION: Many
friends have been lost and many relatives alienated because of a small
business failure.
3. BANKS and CREDIT
UNIONS. Many banks and credit unions (check with your own first and
with you local chamber of commerce for alternate possibilities) will
loan money for starting a small business. This approach will require
that you present a formal plan to the bank showing justification for
the amount you are borrowing.
4. THE SMALL BUSINESS
ADMINISTRATION (SBA). Check out their website (http://www.sba.gov).
Contrary to what many believe the SBA does NOT generally loan money
directly but rather guarantees a loan (normally up to 90%). This can
make it a lot easier to obtain a bank loan since the banks risk is lowered
considerably. The exception is that the SBA does provide direct loans
to certain groups including Vietnam-era and disabled veterans and handicapped
individuals. In general, the SBA will not offer any assistance until
you have been turned down for a loan by a commercial bank.
Most loans guaranteed
through the SBA are between $25,000 and $750,000. However, there is
a "microloan" program for amounts from a few hundred dollars up to $25,000.
5. VENDOR FINANCING.
If your business is one that relies heavily on certain vendors, it may
be possible to obtain financing through the vendor. After all, they
want you to use their product and therefore have an interest in helping
you be successful.
6. STATE. Some
states have small business financing authorities that issue tax-exempt
development bonds that be used to finance land, buildings and equipment
for manufacturing businesses. Check with your local government office
for details.
7. HOME EQUITY
LOAN. Interest rates for this kind of loan are generally quite low and
the interest is fully deductible for the first $100,000 borrowed.
CAUTION: You are
placing your home on the line!
8. LIFE INSURANCE.
Some type of life insurance policies (whole life and universal) have
cash value which can be borrowed at very low interest rates. You are
not obligated to pay this money back but if you don't, your policy payout
is reduced by the amount borrowed.
9. RETIREMENT
PLANS. Some retirement plans (401K for example) allow you to borrow
against vested benefits. Generally, up to 50% may be borrowed as long
as this is less than $50,000.
CAUTION: If you
quit you employment, the loan must be repaid immediately. If you don't
the amount borrowed is treated as an early distribution and is taxable.
10. GRANTS. Many
foundations provide funding in the form of grants. Check "The Foundation
Directory" at your local library or visit their website at http://fdncenter.org
to find out what foundations may have an interest in your specific business
idea. The Foundation Center may be reached at 212 620 4230.
11. CREDIT CARDS.
These should be used with care because of the excessively high rates
of interest usually charged.
I DON'T HAVE THE
REQUIRED EXPERTISE
Sure you do - just pick the right business! Best way to determine what
kind of business to start is to look to your own interests and abilities.
Interest is paramount and the expertise can be learned. Research your
interest or consider a trade school or community college. Use the Internet
to search for web-based training on a variety of subjects. (For example,
check http://aristotle.bscnet.com).
I DON'T HAVE A
GOOD IDEA
Keep your eyes and ears open - there are opportunities everywhere. Talk
with friends and associates about starting a business. Review the many
magazines devoted to small business and entrepreneurs. A word of caution:
don't be lured by "get rich schemes" or franchises that offer overnight
success. Success will only come with hard work and dedication.
I DON'T UNDERSTAND
"BUSINESS"
You can learn! Your local library and the Internet are two fantastic
sources of information. You can also contact a local chapter of SCORE
(Service Corps of Retired Executives) to get some personal assistance.
Visit http://www.score.org to find a chapter near you. Lastly, the Small
Business Administration (SBA) has a wide variety of information on their
website, http://www.sba.gov.
I DON'T KNOW WHERE
TO START
You're reading this article, aren't you? You have already started. Now
keep at it.
BOOK REVIEW by
Robert Sullivan
Beep! Beep! Competing
in the Age of the Road Runner by Chip R. Bell and Oren Harari (ISBN:
0446523534). Available at most on line book stores. Retail: $23.95.
We get a lot of
books to review and seldom do I read a book from cover to cover. "Beep!
Beep! is an exception - I LOVE this book. Highly entertaining and good
advice on nearly every page!
If you're like
most business managers, you grew up watching a scruffy coyote futilely
chasing a colorful bird. Now you're competing against companies started
by twenty-two-year-olds who sleep under their desks. Be honest: In today's
business world, who is chasing whom? In business today you are either
a Wile E. Coyote or a Road Runner. If you're using old solutions to
new problems and are pathologically in love with "Acme Products," you
are a Wile E. Coyote. This book is designed to help you and the people
who work with you become Road Runners-road warriors in a new era of
supercharged, super changing business competition.
Consider this:
Coyotes are earnest; Roadrunners are passionate
Coyotes follow procedure; Roadrunners experiment
Coyotes are resilient; Roadrunners are resourceful
Coyotes are shrewd; Roadrunners are wise
Coyotes look back; Roadrunners look ahead
So which are you??
The $1,000,000
Idea
by Sue Barrett
Every week new
start-ups are making millions because of their simple ideas that take
the world by storm. Success definitely involves effort, but sparking
your creativity and coming up with profit-producing ideas may be easier
than you think.
Of course, creativity
can result in a profitable start-up business idea. But have you considered
how important it is to other aspects of you business as well? Creativity
is an effective way of improving your company's quality of service,
reducing production costs or generating a new product line.
Brainstorming
You can use brainstorming to developing creative solutions that may
seem overwhelming and impossible to solve. Creativity can speed up business
developments and can be used to adapt, streamline, reorganize or change
the direction of your business.
By focusing on
a problem and deliberately coming up with as many off-the-wall ideas
as possible, you'll be surprised at what innovative solutions you'll
find. Stretch your imagination by thinking like a child where the sky
is the limit.
Sparking Creativity
So how do we turn off our own judgment so we can be more creative? Here
are some basic brainstorming rules that will enable you to be more creative
1. First, realize
that everyone can be creative. You may not believe that you are a creative
person, but the difference between a creative person and the rest of
us is that the creative person commits to their creativity to overcome
limitations imposed by others. They take chances.
2. Second, forget
for the moment that you live in the real world. Avoid judgment of any
kind until after you've finished brainstorming. Judgments can constrain
and often squash creativity altogether.
3. Third, be aware
of your own defenses. If you are brainstorming by yourself as opposed
to within a group, finding a place or activity that you enjoy can sometimes
spark your creative thinking. While you are brainstorming, you want
to be as relaxed as you possibly can and let go of your defenses.
4. Lastly, nothing
is "bad". Well, that is until you come out of your brainstorming session,
judge your idea and squash it.
Breaking it Down
Into Steps
There are certain
steps to follow when brainstorming. Whether you want to come up with
a business plan for a start-up or develop a time-saving strategy within
your existing company, it all boils down to solving a problem.
When you brainstorm,
remember to break down preconceptions about any limits. The objective
is to open your mind and list as many ideas as possible without stifling
creativity.
You can even merge
two average ideas into one very unique one. Understand also that any
new ideas we develop can only come from the ideas we already know. Brainstorming
encourages our minds to combine ideas and produce innovative solutions.
1. Define your
problem or what you want to accomplish. Be concise.
2. Give yourself
a time limit. Start with about 20 to 30 minutes. As you become more
experienced, you will be able to judge the amount of time that works
best for you.
3. Start your
brainstorming session, thinking of as many ideas as possible. Make sure
to write them all down. Don't criticize, evaluate or worry about how
you'll even make your ideas work at this point.
4. Once your time
is up, select the 5-10 ideas that you liked best
5. Decide on 5-6
different criteria for judging your ideas. Start the criteria with 'should'.
(it should be more profitable, it should gain more attention, it should
be more cost effective, etc...)
6. Score your
ideas on a scale of 1 to 10 using your criteria. The idea with the highest
score will most likely be the best solution to your problem
Ask Questions
The quickest and
most direct way to stimulate creativity is to ask questions. By provoking
answers, questions automatically lead to resolution.
The more questions
you ask, the more ideas you'll be able to come up with. When problem-solving,
try and see things from a different perspective, like the average Joe
walking down the street. He has never heard of your company and may
not even know about your product either.
Ask yourself questions
that encourage making a change to an existing idea.
1. Modify: (i.e.
How can you modify the product?)
2. Minimize: (i.e. In what ways can you minimize the time of delivery
or cost of production?)
3. Substitute: (i.e. Where can you substitute parts or services?)
4. Re-arrange: (i.e. How can you re-arrange the layout or work schedule?)
5. Reverse: (i.e. Which processes or formats can you reverse?)
6. Combine: (i.e. What products or services can you combine?)
7. Put to other uses: (i.e. How can the ideas you use now be put to
other uses?)
Get in the habit
of brainstorming on a regular basis, and you'll benefit even more. Without
a whole lot of effort, you can train yourself to automatically investigate,
question and analyze every business situation, which can result in finding
and resolving a conflict before it turns into a major crisis.
This proactive
approach can save you a good deal of time and money. As you become more
aware of your business operations and the endless possibilities are
available, your flexibility will enable you to adapt to outside influences
and quickly make changes when needed.
Creative brainstorming
can help you create more options for your business, but also can help
to eliminate stress and fear because you have increased your awareness
and have better control of business outcomes. You'll find that your business
can run much more smoothly while you stay one step ahead of competition.
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